Refund & Cancellation Policy

We understand travel plans can change. This Refund & Cancellation Policy explains how Flight Avenue handles changes and refunds for flights and hotel reservations.

Flight Cancellations

Airline tickets are subject to the fare rules of the issuing carrier. Some fares are non-refundable; others may allow cancellation with a partial refund or travel credit. We will review your booking and explain your options before any change is processed.

Hotel Cancellations

Hotel cancellation policies vary by property and rate plan. Free cancellation is available on many reservations when cancelled before the property's deadline. Non-refundable rates typically cannot be cancelled for a refund.

Refund Processing

Approved refunds are processed back to the original form of payment. Processing times depend on airlines, hotels, banks, and payment processors, and typically range from 5 to 14 business days.

How to Request a Change

To cancel or modify a booking, call us at (844) 833-1026 as soon as possible. Our advisors will check the rules, fees, and refund eligibility for your specific reservation.

Contact

Flight Avenue, N Academy Blvd, Colorado Springs, CO 80909, United States. Phone: (844) 833-1026.